．訂單貨品將會在付款後3-7個工作天內寄出，並於屆時提供運單追蹤編號（預售貨品及海外送貨訂單除外）。 ．海外送貨訂單如總重量超過0.5公斤，本公司客服將以電郵或whatsapp 形式聯絡閣下，通知郵費調整事宜。 ．貨品寄出後，如在運送過程中遭受損壞或遺失（包裝妥善及收件地址沒有出錯的情況下），閣下須承擔一切風險。 ．如需購買運送保險，請在購買前聯絡本公司客服。 ．手製貨品可能存在瑕玼或個體差異，屬正常現象，購買前請先作考慮。 ．貨品在未使用及完好狀態下，均設有7天退貨保障（植物及食品除外）。 ．如需退貨，請先聯絡本公司客服，閣下須承擔退貨運費。 ．Product(s) will be shipped out within 2 working days once your order is placed. Tracking code (except pre-order/ overseas order) will be provided. ．For overseas order, you will be informed by email/ WhatsApp about the adjustment of delivery charge if the total weight of product(s) is over 0.5 kg. ．We are not responsible for any damage or lost issues during the delivery process. (under the circumstance with proper packaging & accurate address) ．If you wish to purchase for a shipping insurance, please contact our customer support. ．Handmade products may contain natural blemishes or variations that are not product flaws. Please note that before you purchase. ．You can return the product(s) under unused condition within 7 days. (Except plants/ food items) ．If you wish to return the product(s), please contact our customer support. You may have to bear the shipping cost of returning the original item(s).